AI-powered real-time service quality monitoring for luxury hospitality. Know what your guests experience before they leave.
70% of dissatisfied guests never complain—they simply never return
Most guests won't voice their dissatisfaction. They'll smile, pay, and disappear forever.
By the time you read a negative review, it's too late. The damage is done.
Each lost guest costs 10x more than retaining them. Premium venues can't afford this.
Qoonek monitors guest experiences as they happen, not after they leave
Computer vision detects service delays, guest frustration, and quality issues in real-time.
Management receives immediate notifications to intervene before guests leave dissatisfied.
AI learns patterns to predict and prevent service issues before they occur.
Comprehensive dashboards track service quality metrics and improvement opportunities.
Built with the latest in computer vision and multimodal AI
Advanced visual recognition for guest behavior and service quality monitoring
Combines visual, audio, and contextual data for comprehensive understanding
GDPR-compliant with edge processing and anonymous analytics
Scalable infrastructure that grows with your business needs
World-class team combining deep AI expertise with strategic vision
CEO & Co-Founder
Expert in Embodied AI and Human-Machine Interaction.
CTO & Co-Founder
Expert in Multimodal AI and Computer Vision.
Founding CSO
Ethics & Technology Strategy for Convergence Systems
Insights, announcements, and stories from the world of AI Hospitality.
Qoonek is proud to contribute to the Swiss AI ecosystem and to collaborate closely with Zurich’s vibrant entrepreneurial community. This year, we had the privilege of presenting at the hashtag#ZurichAIFestival, Switzerland’s leading annual event in the AI spacentQ
Read StoryQoonek is at the Global AI Congress Africa, the largest AI event on the continent supported by Nvidia to foster AI in rapidly growing economies.
Read StoryExciting news – Qoonek is heading to Zurich, Switzerland! We’ll be on the ‘From Lab to Market’ panel at the Zurich Robotics & AI Founders Summit and showcasing our product at the booth. Can’t wait to chat about the future of Human-Centric AI and the hospitality industry – come say hi!
Read StoryTrusted by premier venues worldwide.
Let's discuss how Qoonek can elevate your service quality
London, United Kingdom